Shipping policy

At ADBA , we are dedicated to ensuring a seamless and enjoyable shopping experience for you. Our policies and terms of use are designed with your convenience in mind, so we encourage you to review them carefully to make informed decisions.

We understand the importance of timely and secure delivery, which is why we partner with top-tier courier services within India. This allows us to provide you with reliable and efficient delivery of all your orders.

Should you have any questions or need assistance, our customer support team is always here to help. Your satisfaction is our priority. Contact us at: 89766 13555.

We are committed to delivering your order safely and on time. Please review our shipping policy below for details regarding shipping methods, delivery timelines, and order processing.

Domestic Shipping & Charges:

Orders will be sent through Post, Courier, OR Transport, depending on the volume of the shipment.

Shipping Costs

Shipping cost will be the part born by ADBA INDUSTRIES PVT. LTD.

Delivery Times

• Domestic Orders: Estimated delivery time is 7–8 business days.

Please note that delivery timelines are estimates and may vary depending on location, courier service, and unforeseen circumstances.

Tax and Duties (India):

All prices are inclusive of applicable taxes as per Indian regulations (GST). No additional import duties will be charged for deliveries within India.

In case of any region-specific charges or remote area delivery fees, the customer will be informed prior to dispatch.

For any queries regarding taxes or billing, please contact our support team before placing your order.

Timelines

Order Processing Time

Orders require 3–4 business days for processing before dispatch.

• Processing time excludes holidays.
• Once your order has been processed, it will be shipped using the most suitable shipping method.

Receiving Order Guidelines:

To ensure your order arrives in good condition and to protect both parties, we request you to record an unboxing video and take photos with a timestamp within 24 hours of delivery.

If you receive a damaged or opened parcel, please record a video, take photos, and refuse the delivery. Share the images, video, and order number with us via email so we can resolve the issue promptly with the shipment agency.

Process of Shipping:

After placing your order, it enters our processing system. Once your item(s) pass quality checks and are securely packed, they are handed over to our delivery partners.

You will receive a tracking number via email and SMS once your order is dispatched. You can use this to track your order on the courier partner’s website.

Important Note

Delivery timelines are estimates only and may vary due to factors beyond our control, including weather conditions, courier delays, remote delivery locations, or public holidays.

If you have any questions regarding your shipment, please contact our customer support team.

Email us at call.adba@gmail.com or call +91 89766 13555